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We ship fresh food anywhere in the UK with DPD. Orders are dispatched based on the day and time you place them.
You’ll receive a text, email, or phone notification with your delivery date once your order is dispatched.
Shipping costs:
Please note: “next day delivery” is not always guaranteed. Circumstances outside our control can affect transit times.
We currently ship to Mainland UK only (England, Scotland, and Wales).
It is the customer’s responsibility to ensure that someone is available to accept the delivery at the address provided.
If no one is available, the courier may attempt to:
We are not responsible for missed deliveries due to unavailability at the delivery address and do not offer refunds in these cases.
We are also unable to offer same-day redeliveries or address changes once an order has been dispatched.
We do our best to ensure your order arrives frozen and in perfect condition. However, during severe weather conditions, delivery may be delayed:
By placing an order, you accept that we cannot guarantee product condition if delays occur due to extreme weather or failed delivery attempts. In such cases, refunds will not be issued.
We’re happy to help reschedule your delivery if you contact us at least 48 hours before dispatch.
Unfortunately, once an order has been dispatched, it cannot be cancelled or redirected, and refunds are not available.