Terms of Service

1. Agreement to Terms

By accessing and using Food Junkee's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Food Junkee provides online food ordering and delivery services for authentic African and Caribbean cuisine. We connect customers with our kitchen to facilitate food orders and deliveries.

3. User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account
• You must be at least 18 years old to create an account
• You are responsible for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Orders and Payments

Placing Orders

• All orders are subject to acceptance and availability
• Prices are subject to change without notice until order confirmation
• We reserve the right to refuse or cancel any order
• Delivery times are estimates and not guaranteed

Payment

• Payment is required at the time of order
• We accept major credit/debit cards and other payment methods
• All payments are processed securely through Stripe
• You authorize us to charge your payment method for orders

5. Delivery

• Delivery is available to specified service areas only
• You must provide accurate delivery information
• Delivery fees and minimum order requirements may apply
• We are not responsible for delays beyond our control
• You must be present to receive your order

6. Cancellations and Refunds

Please refer to our Refund Policy for detailed information about cancellations, refunds, and returns.

7. Food Safety and Allergies

• We take food safety seriously and follow all UK food safety regulations
• You must inform us of any food allergies when placing orders
• We cannot guarantee that our food is completely allergen-free
• Consume food within recommended timeframes

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Food Junkee and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Food Junkee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms of Service, please contact us: